Privacy Policy

1. Introduction

At RealtorLawProUp, the protection of your personal and professional information is our highest priority. This Privacy Policy transparently informs you about what data we collect, how we process it, and what control options you have over your information when engaging our real estate legal services and professional consultation programs.

Our data processing practices comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and the General Data Protection Regulation (GDPR) where it applies to our activities in legal services delivery and client representation.

2. Collection and Processing of Personal Data

The collection and processing of your data is exclusively purpose-based for the provision, implementation, and personalization of our real estate legal services and related professional consultation. This includes:

2.1. Data you actively provide to us:

  • Client intake data such as name, contact information, professional license details, and real estate practice information for legal service provision
  • Payment information when engaging our legal services and consultation programs
  • Case details, legal documents, and communications as part of our attorney-client relationship

2.2. Automatically collected data:

  • Technical information such as IP address, device type, and browser version when using our legal service platform
  • Service engagement history and case management tracking
  • Professional preferences and service analytics to optimize our legal service offerings

2.3. Cookies and tracking technologies: We use necessary cookies and, with your consent, analytics cookies to continuously improve our legal services and client platform. You can adjust your cookie settings in your browser at any time or use our website without optional cookies.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Legal Service Delivery – For the organization and personalized delivery of our real estate legal services and professional consultation programs
  • Client Administration – For the administration of client engagements, case schedules, billing, and sending relevant legal information
  • Case Management – To record and manage your legal matters within our real estate law practice management systems
  • Service Improvement – For continuous enhancement of our legal service content and client experience offerings

4. Legal Basis for Processing

Our data processing is based on the following legal foundations:

  • Contract performance in conducting real estate legal services and administering client engagement data
  • Legitimate interest in improving our legal service offerings and optimal design of our professional consultation programs
  • Fulfillment of legal obligations, particularly in the area of legal practice record keeping
  • Your express consent when collecting certain professional data and for marketing legal service opportunities

5. Disclosure to Third Parties

We share your data with third parties only in the following cases:

  • Payment Service Providers – For secure processing of payments for legal services and professional consultations
  • Legal Technology Providers – For the operation of our case management systems and legal service platform as part of contracted processing
  • Professional Partners – With your explicit consent, we may share relevant case information with approved expert witnesses or professional consultants

We will not under any circumstances share your data with uninvolved third parties for marketing purposes.

6. Data Security

To protect your data, we implement advanced security measures, including encrypted data transmission, secure storage, and strict access controls for our legal staff. We take particular care to protect attorney-client privileged and confidential professional data.

Physical documents containing personal data are kept in locked cabinets and are securely destroyed after the statutory retention periods expire.

7. Data Retention and Deletion

Your data is stored only as long as necessary for the specified purposes:

  • Contact and client engagement data are stored for the duration of legal representation plus statutory retention periods.
  • Case management data is retained for a maximum of 7 years after case completion for ongoing legal support.
  • Billing data is stored in accordance with legal retention requirements for up to 7 years.

You have the right to request early deletion of your data at any time, provided there are no legal retention obligations to the contrary.

8. Your Rights

As a client, you have the following rights:

  • Access to the personal data stored about you
  • Correction of incorrect or incomplete data
  • Deletion of your data under the legally provided conditions
  • Restriction of processing under certain conditions
  • Data portability in a structured, commonly used format
  • Objection to processing based on legitimate interest

To exercise these rights, please contact us by email at privacy@realtorlawproup.com or in person at our legal office.

9. GDPR-specific Provisions

As a Canadian legal practice with clients from the EU region, we follow the principles of the General Data Protection Regulation (GDPR) and guarantee the following rights:

  • Cross-border Data Transfers – When transferring data to countries outside the EU/EEA, we ensure that appropriate protective measures are taken, such as standard contractual clauses or adequacy decisions.
  • Data Protection Officer – Our Data Protection Officer is available for inquiries regarding the processing of your personal data and can be reached at privacy@realtorlawproup.com.
  • Right to Lodge a Complaint – You have the right to lodge a complaint with a data protection supervisory authority, particularly in the EU Member State of your residence, workplace, or the place of the alleged infringement.
  • Data Minimization – We collect only data that is necessary for the stated legal service purposes and store it only as long as necessary and legally required.

For EU citizens engaging our real estate legal services, additional special protective measures in accordance with the GDPR apply, including expanded information obligations and stricter consent requirements.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as needed to accommodate legal requirements or organizational changes. The current version will always be published on our website and displayed in our legal offices.

In case of significant changes, we will inform our clients by email or through a notice in our legal office.

If you have questions about data protection, we are available at any time in person, by phone, or by email. The protection of your data is not only a legal obligation for us but an essential part of our professionalism and respect for our clients.